Return & Privacy

Return Policy

Our Commitment

We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

Return Window

You have 30 days from the date of delivery to return most items for a full refund or exchange. Items must be unused, in their original condition, and in original packaging.

How to Return

  1. Contact our customer service team to initiate your return
  2. Pack your item securely in its original packaging
  3. Include your order number and reason for return
  4. Ship the item back using the provided return label

Refund Process

Once we receive your return, we'll inspect it and process your refund within 5-7 business days. Refunds will be issued to your original payment method.

Non-Returnable Items

  • Opened or used health and personal care items
  • Perishable goods
  • Gift cards
  • Sale or clearance items (unless defective)

Exchanges

If you need to exchange an item for a different size or color, please contact us and we'll be happy to assist you.

Privacy Policy

Information We Collect

We collect information you provide directly to us, including:

  • Name, email address, and contact information
  • Billing and shipping addresses
  • Payment information
  • Order history and preferences

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your orders and our products
  • Improve our products and services
  • Send you marketing communications (with your consent)
  • Prevent fraud and enhance security

Information Sharing

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service providers who help us operate our business
  • Payment processors to complete transactions
  • Shipping carriers to deliver your orders
  • Legal authorities when required by law

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications
  • Object to processing of your information

Cookies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings.

Contact Us

If you have any questions about our Return Policy or Privacy Policy, please contact us at:

Email: support@health-guard-dev.myshopify.com

Last updated: January 15, 2026