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Questions?

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Ask anything about our mattresses and more.

What makes this mattress suitable for back pain relief?

Your ideal mattress or pillow depends on how you sleep. Side sleepers usually benefit from medium-soft support, back sleepers from medium support, and stomach sleepers from firmer options. Our product guides and support team can help you find the best fit for your comfort and posture.

Our mattresses and pillows are made using high-quality, breathable materials such as premium foams, orthopedic support layers, and hypoallergenic fabrics designed to provide comfort, durability, and temperature regulation.

Yes. Our products are engineered to promote proper spinal alignment and pressure relief, which can help reduce back, neck, and shoulder discomfort when used correctly and paired with the right sleep posture.


Most people adjust to a new mattress within 2–3 weeks. Your body needs time to relax into new support levels, especially if your old mattress was sagging or worn out. During this period, your muscles and spine adapt to better alignment. If you feel slight stiffness at first, it’s normal and usually fades as your body gets used to proper support.

Yes. Our mattresses are designed to support your spine’s natural curve and reduce pressure on the lower back, shoulders, and neck. The combination of supportive base layers and contouring comfort foam can help relieve tension and keep your body aligned throughout the night. Many customers report noticeable improvement within the first few weeks.

We use cooling materials like breathable foams, airflow channels, and moisture-wicking covers. These layers pull heat away from your body and allow fresh air to circulate while you sleep. This prevents heat buildup and helps you stay cool and comfortable all night.

Yes. Our mattresses work with most frames, including platform beds, slatted bases, box springs, and adjustable foundations. For the best durability and support, make sure your frame is sturdy and slats are no more than 3 inches apart.

Ask anything about our mattresses and more.

What makes this mattress suitable for back pain relief?

Orders are processed quickly, and most items ship within 1–3 business days. Once shipped, delivery typically takes 3–7 business days, depending on your location. You’ll receive tracking updates so you can follow your order every step of the way.

Yes. We offer free shipping on all mattress and bedding orders within our delivery zones. There are no hidden fees, extra handling charges, or surprise costs at checkout.

Once your order ships, you’ll receive a tracking link by email or SMS. You can use this link to see real-time updates, estimated delivery dates, and any changes along the route.

If your package arrives with visible damage, take clear photos and contact us immediately. We’ll arrange a replacement and work with the carrier, so you don’t have to deal with the claim process yourself.

Shipping delays can sometimes happen due to carrier volume or weather. If your package takes longer than expected, our support team will help communicate with the courier and provide updates or solutions as needed.

At the moment, we only ship within our supported regions. International shipping may be added in the future, and we always update our shipping policy when new areas become available.

If you decide the mattress isn’t right for you within the trial period, you can request a return at any time. We’ll arrange a free pickup, and once the item is collected, you’ll receive a full refund. There are no return shipping charges and no complicated steps.

Yes. If you want to try a different firmness or model, we offer an easy exchange process. We’ll pick up the original product and deliver the replacement, often within the same week depending on availability.